Frequently Asked Questions

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Paramount works in partnership with local authorities across the South East to provide temporary accommodation for individuals and families who present as homeless. Our aim is to offer safe, comfortable, and well-managed housing while supporting residents on their journey toward long-term stability.

No. Paramount does not accept direct applications from the public. All placements are made through local councils. If you are in need of housing, please contact your local authority’s housing or homelessness department.

We manage a range of properties and large housing blocks across the South East, located in convenient areas close to transport links, shops, and community services. All placements are arranged via the local council.

Paramount provides fully managed temporary accommodation, including large blocks and houses. All properties are maintained to a high standard to ensure residents feel safe and comfortable.

The length of stay depends on your personal circumstances and your council’s housing arrangements. Your local authority will guide you on this as part of your housing plan.

No. Rent is paid directly through the council as part of your housing arrangement. Paramount does not collect rent payments from residents.

Paramount has dedicated in-house teams that handle all repairs, maintenance, and turnaround cleans between residents. We take pride in keeping every property safe, clean, and well-maintained.

You can report any issues directly to our repairs team using the contact details below:
Telephone: 01634 733123
Email: info@pipservices.co.uk

Paramount has a dedicated support team that can carry out welfare visits to check on residents’ well-being. They can also signpost you to external services for help with health, finances, or other personal needs.

Paramount is proud to be the largest pet-friendly accommodation provider across the South East. We understand that pets are an important part of many households. However, pet policies can vary depending on the property and local council guidelines. Please ensure you discuss this with your housing officer prior to moving in.

When you move into a Paramount property, you will first need to sign Paramount’s Terms and Conditions to confirm your agreement with our housing standards and policies. Once this is completed, we will provide you with all the necessary information and access details.
Every property is professionally cleaned, inspected, and fully prepared before you move in to ensure a safe and comfortable environment.

When your council arranges alternative housing or your situation changes, they will inform Paramount and help co-ordinate your move-out process.

You can contact Paramount by phone or email using the details below:
Telephone: 01634 733123
Email: info@pipservices.co.uk

For tenancy or housing queries, please contact your local council officer directly.

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Paramount Independent Property Services LLP which is registered in England & Wales as a Limited Company, No. OC395930.